Case study · Logistics
Productivity control in a logistics centre
Digitised data and productivity control in a logistics centre to explain efficiency losses and improve operating margin by 6.2%.
- Company size
- 11,000 employees
- Revenue
- €220m
- Scope analysed
- Logistics centre with 200 employees
Starting point
The operational challenge
The operation generated work records that were difficult to process and lacked sufficiently well-defined efficiency targets. Without a shared view of productivity metrics, it was difficult to identify why productivity was being lost and decide where to act.
- Work records kept in Excel or on paper could not be processed reliably.
- Efficiency targets were not clearly defined.
- The causes of productivity losses were not understood.
Solution delivered
Our intervention
Operational data capture was structured to turn work records into usable information and provide a direct view of productivity metrics and efficiency losses.
- Digitisation of work records.
- Implementation of productivity control.
- Visualisation of productivity metrics and efficiency losses to support decision-making.
Impact achieved
Operational results
- improvement in operating margin
- +6.2%
- improvement in EBITDA
- +2.1%
Digitising data capture and visualising productivity metrics made it much easier to take decisions that reduced downtime and inefficiencies.
The system made it possible to visualise the logistics centre's gross margin and relate it to operational productivity.
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